Caposele Splash Experience – Terms & Conditions

1. Booking Agreement
By booking this experience with us, the participant agrees to these Terms & Conditions. This agreement is binding upon confirmation of the booking, whether done online, by phone, or in person. Full payment is required to secure your spot.

2. Participant Responsibility

  • All participants must be in good health, have a basic level of physical fitness, and not be afraid of water.

  • Participants must be 14 and up. Minors must be accompanied by an adult.

  • Participants must follow all instructions given by the guide for their safety and that of others.

  • Disregarding safety instructions may result in exclusion from the activity without a refund.

  • The participant is aware that the activity takes place almost entirely in cold water (about 10 degrees Celsius). It is recommended to eat easily digestible food at least a couple of hours before the activity to avoid potential discomfort caused by the cold water. THE CONSUMPTION OF ALCOHOL BEFORE THE ACTIVITY IS STRICTLY PROHIBITED.

  • The guide has the authority and responsibility to exclude any participants who do not have the required equipment (non-slip sole shoes) or who are deemed unfit to complete the activity.

3. Equipment Care
All equipment provided (wetsuit, helmet, etc.) must be treated with respect and returned in the same condition it was received. Damaged or lost items due to negligence may be subject to repair or replacement charges.

4. Route and Weather Conditions
The guide may alter the planned route at any time due to weather-related or/and environmental factors. In case of unsafe conditions, the guide may cancel the activity for safety reasons.

5. Cancellation Policy

  • By Participant:

    • More than 48 hours before the activity: 50% refund

    • Less than 48 hours or no-show: No refund

  • By Organizer:

    • In the event of unsafe conditions, low enrollment, or unforeseen circumstances, we reserve the right to cancel or reschedule. A full refund or rescheduling option will be provided.

6. Liability
Participants acknowledge the inherent risks associated with outdoor activities that are beyond the guide’s control.